📍 Location: Florida, New York, Arizona, or Remote (with travel to various customer sites)
Salary Range: $60,000-$200,000, based on experience and equity desires
The Role
We are seeking an AI Software Implementation Support Specialist (or Product Development Engineer) to help deploy AI-enabled software into nuclear environments. This role is part customer success, part product, and part engineering, translating real customer workflows into product requirements and ensuring implementations are stable, secure, and valuable. Deep IT or AI skills are not necessary as long as you talk the nuclear language and can translate nuclear customers’ needs into regular speak to software engineers that will support you.
What You’ll Do
Lead or support software implementations with customers (requirements discovery, configuration, rollout, adoption)
Translate nuclear workflows into clear product requirements and user stories
Troubleshoot integration and data issues; coordinate fixes with engineering
Support model and feature validation in regulated environments (traceability, testing, documentation)
Build and maintain implementation playbooks, training, and support materials
Partner with engineering to improve product usability, reliability, and deployment tooling
Work with customer stakeholders across engineering, quality, licensing, procurement, finance, operations, and other such common nuclear departments.
Qualifications
- BS in Engineering, Computer Science, or equivalent. Strong experience in other fields or other degrees will be considered for compelling candidates with demonstrated nuclear knowledge.
- Nuclear Engineering related degree or prior experience in nuclear company. 10+ years of nuclear experience would tend to place higher onto listed pay range.
- Strong written communication and ability to document processes and decisions
- Ability to learn complex regulated workflows quickly and communicate them clearly
Preferred
- Familiarity with QA, audits, and validation expectations
- Exposure to LLMs, AI product development, or data pipelines. Demonstrated ability to experiment with AI with enthusiasm or some amount of success turning week long tasks into hours long tasks via AI in nuclear.
Why This Role
- High-impact role bridging real customer work and product direction
- Help bring modern AI tooling into conservative, high-stakes environments
- Work across various customers unlocking fast track to nuclear deployment while eliminating burdens of busy work for others without sacrificing quality.
Benefits
Competitive salary • 401(k) with match • Health, dental & vision insurance • Equity • Relocation Assistance